Who we are
Suggested text: Our website address is: https://twowiredguys.com.
Effective Date: August 12, 2025
Last Updated: August 12, 2025
Two Wired Guys Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address (collected via our Jobber forms for quotes, scheduling, or inquiries).
- Service Details: Information about your project, property, or service request.
- Technical Data: IP address, browser type, device type, pages visited, and time spent on our site (collected via Google Analytics and Google Search Console).
- Cookies & Tracking Data: Information gathered through cookies and similar tracking technologies to improve site functionality, analytics, and marketing.
2. How We Collect Your Information
We may collect your information in the following ways:
- Through online forms (e.g., Free Quote, Contact Us) powered by Jobber.
- Through email, phone calls, or in-person interactions.
- Automatically via cookies and tracking tools (Google Analytics, Google Search Console).
3. How We Use Your Information
Your information is used for:
- Responding to inquiries and providing quotes.
- Scheduling and managing service appointments.
- Sending updates, promotional offers, and newsletters (with your consent where required).
- Improving our website, marketing campaigns, and service quality.
- Complying with legal obligations.
4. Disclosure of Your Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., Jobber for scheduling and communications).
- Marketing and analytics providers (e.g., Google Analytics).
- Legal authorities when required by law, regulation, or court order.
5. Data Security
We use technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. While no method is 100% secure, we strive to protect your data to the best of our ability.
6. Your Rights
Depending on your location, you may have the following rights:
- Access & Correction: Request a copy of your personal information or correct inaccuracies.
- Deletion: Request deletion of your data, subject to legal requirements.
- Opt-Out: Withdraw consent for marketing communications at any time.
- Data Portability (GDPR): Request your data in a portable format.
To exercise your rights, contact us at: info@twowiredguys.com.
7. Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality.
- Analyze site traffic.
- Deliver relevant advertising.
You can manage cookies in your browser settings. Disabling cookies may affect site functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
9. Children’s Privacy
Our services are not directed at individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Significant changes will be communicated via email or website notice.
11. Contact Us
Two Wired Guys Ltd.
432 Macpherson Dr, Corbeil, ON P0H 1K0
Email: info@twowiredguys.com
Phone: 705-498-9595